To ensure that we can continue seeing you during this pandemic, we are now offering a combination of video-based appointments and face-to-face appointments depending on your individual needs.

Virtual Consultations and Face-to-Face Consultations

Since the start of the COVID-19 pandemic, we have been conducting virtual consultations to maximise the safety of our patients whilst still being able to conduct comprehensive neurological assessments. This method of consulting has proven to be extremely effective for the majority of our clients who have given us very positive feedback. In addition to the convenience of being assessed whilst in the comfort of your own home, it also reduces unnecessary travel for you. 


In view of this, we continue to conduct the majority of our consultations virtually on a PC or mobile device (smartphone or tablet). In order to protect your privacy, consultations conducted through Zoom are secured by digital encryption and are password protected. Access to a consultation is only granted through link sent directly to your email address.

Where this is not possible, phone consultations may also be adequate for advice regarding the management of headaches and for some other conditions.

In cases where an in-person physical examination is felt to be required for the assessment, we are also able to now conduct face-to-face appointments at the Spire Alexandra Hospital in Chatham, Kent. We would be happy to discuss your case with you to see if a face-to-face appointment is more appropriate for you. Understandably, availability for these slots are more limited and so you might have to wait longer for your consultation than if it were a virtual appointment.


Although most consultations are being performed virtually, if it is felt during a consultation that further investigations are required for your condition (eg. MRI scans or EEG), then you will still be referred to the relevant centres for these tests to be done in person.   (Click here to find out more on where you can have these tests done).

Remote Prescribing

Once you have had your consultation, should you require treatment with medications, we can also offer Private Prescriptions remotely. Your prescription will be completed electronically with Pharmacierge who will then contact you and post your medications out to you after you have completed your payment with them over the phone. This will also save you the inconvenience of having to visit the chemist in person. Please note that this does not apply for standard NHS prescriptions which will need to be undertaken with your own GP.